Terms & Conditions

All animals to be boarded are to be fully vaccinated within the last year.dogs are also to have been vaccinated against kennel cough.

We must be made aware of any ongoing health issues your pet may have.this should be done at the time of booking.medication must be clearly labled and instructions given on dosage  and frequency.we unfortunately unable to administer insulin if your animal is diabetic.

You must provide up to date contact details in case we need to contact you in an emergency.

In the event your animal needs veterinary attention, we would aim to use your own vet if possible depending on location.

We reserve the right to use our kennel vet if that is not possible.

All boarding fees /veterinary fees are to be paid in full upon collection.

We reserve the right to refuse boarding if we feel the animal is a danger to ourselves and our staff.

We reserve the right to separate any animals sharing a unit if we feel the pets safety or our staff’s safety are at risk.additional fees may be charged for separate accommodation.

Whilst every due care and attention is given during your animals stay all animals are boarded at your own risk.

We only accept cash or cheque to be paid in full on arrival.

Please ensure booking dates are correct prior to arrival.

Under no circumstances are animals allowed to be collected earlier other than the dates booked.you may need to collect later than booked due to circumstances out of your control delays etc ,which is fine provided we are notified.